SYKES keeps up with the virtual progress, which means that we implement the complete application process via video conference! All you need to take part is a PC or laptop, a headset, and an internet connection.
For our site in Berlin we are currently looking for Finnish speaking customer support Agents
WHY YOU WILL LOVE US – our BENEFITS:
35 hours per week:
1586€ / month fixed salary (1820€ from 1st of October)
175€ / month fixed monthly extra pay for your language skill (increases to 263€ after probation period)
up to 263€ / month performance bonus
You will take part in a professional, paid training prior to starting your work
You can enjoy 25 paid vacation days annually
We offer you opportunities for advancement within the company or project
The opportunity to improve/learn German with our in-house German teacher
Our employees benefit from discounts for travel, fashion, fitness, and recreational activities
We make sure you can travel via public transport with a discount
We have a casual dress code, so you can bring some inspiration to the team!
We organize many different team events throughout the year (during non- Covid times :( ) – BBQs, a big summer party, events for holidays and many more!
You will get inspired by all the different cultures within the company
What you will do at SYKES:
You will answer customer requests on the phone and E-mail
You will help customers with questions regarding technical products from a very known brand (This is just assistance, no Sales, no Commision)
Who are you? - Are you…
an excellent Finnish speaker (Near Native +). As well as a fluent English speaker?
willing to work flexible hours as the job demands? (our opening times Mo-Fri office hours)
familiar with customer service?
comfortable with computers?
living in Berlin and having a valid work permit, if applicable, at time of hire?
willing to work 5 times a week?
… if you answered YES to all questions then we want you!
We are looking forward to receiving your application!
People from various backgrounds are welcome at SYKES!