We are looking for an experienced Events & Workplace Experience Coordinator with a hospitality-centric approach for our strategic client, a global tech company located in Espoo. We are looking for an outgoing and collaborative service star, experienced in supporting meetings and events, who thrives on being part of creating tomorrow’s office trends.
As part of our team, you'll enjoy dynamic days immersed in international operations, delivering exceptional customer service in a vibrant workplace setting. If you excel at coordinating memorable experiences and enjoy working in a collaborative setting, this role is perfect for you.
Join Sodexo and be part of something greater! You belong in a team where you can act with purpose ad thrive in your own way.
Your responsibilities:
- Welcome and assist guests, visitors, and employees as the first point of contact.
- Maintain a tidy and functional lobby/front-of-house, ensuring five-star service standards.
- Collaborate with workplace teams to ensure smooth operations.
- Support security processes for guest access and employee identification.
- Support workplace projects, space and layout design.
- Plan, organize, and execute meetings and events both within the client's premises and external venues, ensuring the most efficient use of space and budget.
- Act as a local communications lead managing communications, external web pages, and data.
- Collaborate with finance teams to manage tenant invoicing and rent data, ensuring compliance with client processes.
- Monitor the environment and physical setup of event spaces, ensuring everything meets high-quality standards.
- Act as a point of contact for events-related queries and manage the setup and tear down of event spaces.
- Maintain a sound understanding of the latest digital tools and use Microsoft’s workplace technology to enhance the service experience.
- Collect and analyze key site metrics, providing structured data and reports
- Deliver best-in-class customer service by promptly responding to inquiries, resolving issues, and conducting audits to ensure service levels meet or exceed client expectations.
- Build strong relationships with internal and external stakeholders, fostering a collaborative and positive work environment.
Your qualifications:
- Bachelor’s degree preferably in Hospitality Management and equivalent experience in a similar role.
- At least 2-3 years of proven experience in hospitality and services in international corporate settings, preferably with exposure to workplace management, facilities, hotel, reception, events or similar role.
- Strong attention to detail and time management skills, with a customer-first approach.
- Proactive and solution-oriented mindset with a commitment to service excellence.
- Experience in communication, administartion and budgeting
- Ability to collect, analyze, and report data effectively
- Proficiency in MS Office suite and experience with various systems.
- Excellent communication and interpersonal skills, both verbal and written.
- Strong organizational abilities and a talent for prioritization.
- Positive, hands-on attitude with a focus on efficiency and safety.
- Flexibility to adapt to a fast-paced, evolving work environment.
- Fluency in English and Finnish is essential in this role, other languages are considered as an advantage.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong to a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.
In addition, we offer:
- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company
- Access to occupational healthcare services 24/7
- Annual bonus scheme
This is a fixed-term position until the end of December 2025, with a work schedule of 37.5 hours per week, Monday to Friday. Weekend work and other adjustments to the schedule may occur based on operational needs.
For more details: Snejana Eskelinen or snejana.eskelinen@sodexo.com
Ready to be part of something greater? Please submit your cover letter and CV in English today!
