(Poistunut julkaisusta)

Dutch speaking Customer Service Consultant, full-time and permanent, NutraQ, Kerava
NutraQ Finland Oy

Alkuperäinen julkaisupäivä 26.2.2020

Looking for 

We at Studentwork are looking for a goal oriented Dutch speaking Customer Service Consultant to our client NutraQ Finland Oy. The position is a full-time and permanent and you will be employed directly to NutraQ Finland Oy.

NutraQ expanded its business to the Netherlands last year, and due to the current growth, they have need for an additional person to join their customer service team! In this position you will provide excellent service and guidance to NutraQ's Dutch customers. 

NutraQ AS is an international player within nutritional supplements, medical device and skin care products. The company develops, manufactures, markets, sells and distributes products directly to customers through subscription solutions. NutraQ's subsidiaries are situated in Norway, Sweden, Denmark, Finland and the Czech Republic with approximately 140 employees and a turnover of about half a billion NOK. Company's mission is to give people a better everyday life through offering their products. Their organisational culture is characterised by their values: Innovative, Brave, Responsible and Respectful. Read more: https://www.nutraq.com/

The main responsibilities are

  • Loyalty tasks on inbound and outbound activities
    • Provide guidance and advice within appropriate use of our products, answer questions regarding shipments/subscriptions
    • Establish and maintain dialogue with customers and identify their needs
    • Reach out to new and existing customers and ensure continuous follow-up
  • Answer e-mails and other inquiries as well as other administrative tasks
  • Assist other departments in the organisation when requested

We want from you

  • Fluent spoken and written Dutch
  • Between 1 and 3 years experience from sales and/or service, preferably customer service, telemarketing or retail
  • Experience with phone as a work tool
  • Familiar with Office365 programs

Requirements

  • You are dedicated and goal oriented person
  • You have the ability to effectively analyse problems and provide solutions 
  • Good team work skills
  • Good prioritising skills

NutraQ offers

  • A full-time position in NutraQ Finland Oy, one of NutraQ’s subsidiaries
  • Modern office situated in Kerava, where appr. 25 of your future colleagues are already working
  • Product training from NutraQ's internal Research and Development department
  • Development of your communication and negotiation skills through coaching and follow-up from one of our experienced Team Leaders
  • Pensions savings agreement and insurances
  • Opportunity to use one of the company's holiday apartments in Norway and Spain
Apply now!
If you think you are the perfect person to fill this position, please send your CV and application letter as soon as possible via link below! The last day to apply is 11.3.2020, but be fast! The employment starts according to agreement as soon as suitable candidate is found. Please notice that we cannot accept applications through e-mail, and we manage all inquiries regarding the position on behalf of our customer. Recruitment Team Manager Tiia Mäenpää (tiia.maenpaa@studentwork.com)