(Poistunut julkaisusta)

Customer Support Specialist

Alkuperäinen julkaisupäivä 18.12.2018

Customer Support Specialist

Tieto Public, Healthcare and Welfare Industry Group is committed to develop society through IT by realizing new opportunities in customers’ business transformation. We focus on the Lifecare portfolio for the Nordic healthcare, welfare and education sectors. For the Nordic public sector we provide transformation and full life-cycle IT services.

Tieto Welfare business area is looking for two customer support specialist to join our growing services team in Jyväskylä. Our business in the Welfare area focuses on products that facilitate the work and increases accessibility for our customers, the municipalities. With the help of our products, citizen services, integrations and mobility the users of our solutions can in an easily way get the support needed.

Your contribution and background

As a member of the team you will have opportunities to create new IT solutions, services and products that benefit not just our customers’ businesses but all of society. Moreover, we offer you great opportunities to learn and develop yourself.

As a customer support specialist you will be a member of our Services team and will be

  • participating on consultancy and training
  • solving incidents and service requests
  • taking part on requirement specification and validation testing
  • working in software deliveries and implementation projects

We expect you to have

You have suitable degree and/or work experience in welfare area and knowledge of our welfare Effica and Lifecare products. You have a solid knowledge of Finnish social welfare legislation and near future developmental view on Kanta and Sote reform.

You have consultancy and training experience with good communication skills and ability to act as a public performer. You have project know-how and developmental approach to our products. You are fluent in written and spoken Finnish.

We offer You

At Tieto Welfare business area, we promote a healthy work-life balance and a friendly, caring atmosphere. We believe that trust fosters freedom and creativity. Our culture is built on transparency and active sharing – a truly open environment. We offer an exciting career path with a wide variety of personal and professional development opportunities together with large customer network and industrialized consulting solution portfolio. We encourage our employees to continuous learning, you will have change to use part of your time at work to study new things.

Join us and be part of success

Got interested? We are eager hearing from you, do not hesitate to contact us:

Pepe Orellana, Manager Services & Delivery, Welfare, pepe.orellana@tieto.com

Please apply no later than January 31.