We are now looking for Customer Service Representative to join our Distribution Center Europe team in Tampere. DC Europe is responsible for the supply and distribution of spare and wear parts for Metso manufactured equipment. This is a temporary study leave substitution for approximately one year.
As a Customer Service Representative, you will support Metso Minerals Sales and Service Offices, Distributors and other Distribution Centers in the specific market area. CSR works together with Product Support, Logistics and Procurement teams to find the best solutions to meet customer needs and to make sure the right parts are delivered to customers at the right time.
Your main responsibilities are order handling, expediting and follow-up of orders and processing order-related inquiries.
To succeed in this task, you should have earlier experience in customer service environment and already knowledge of export and logistics. You have aptitude for ERP systems (preferably SAP) and interest in our products. You have a relevant educational degree (e.g. BBA or BSC).
Excellent communication skills in both English and Finnish are required; other languages are considered a plus.
You are well organized, self-directed and you have attention to detail. You are able to get things done quickly and meet the required daily deadlines even under pressure. Strong interpersonal skills, flexibility and ability to see the big picture are also needed in delivering superior service to our customers.
We offer you challenging work opportunities in a global company. This is an excellent opportunity to grow and learn personally and professionally. You will get to work with a great team in an active and friendly work environment.
To support you in your task, you will have a thorough introduction to the job and all the support and benefits of a big company.
We believe it all begins with active personal involvement and curiosity. At Metso, you will benefit from a hands-on attitude and willingness to learn by doing. We have an environment that combines result-driven and respectful culture in an exceptional way.
The tasks start as soon as we find the right person and we will start interviews during the application period.
For additional information, please contact Laura Halonen Order Desk Manager, phone +358 40 518 7145, calls during 10th or 30th July at 14-15.
Please send your resume and application via Metso Careers page as soon as possible but latest by July 31.
It all begins with active personal involvement - curiosity. Why can't things be done differently, better or maybe simpler? Over the years, curiosity builds knowledge.
We utilize knowledge and hands-on attitude to make the big difference to our customers. Be part of a friendly and professional team in a global workplace. With us, you will be working with world-leading process industry solutions in a result-driven and respectful culture.
Metso is a world-leading industrial company offering equipment and services for the sustainable processing and flow of natural resources in the mining, aggregates, recycling and process industries. With our unique knowledge and innovative solutions, we help our customers improve their operational efficiency, reduce risks and increase profitability. Metso is listed on the Nasdaq Helsinki in Finland and had sales of about EUR 2.7 billion in 2017. Metso employs over 12,000 people in more than 50 countries.