The insurance industry is facing what is likely its most fundamental change in modern times. To meet the future demands of customers, it will require creativity, courage, smart investments, and setting the right priorities. At If, this has set off a change journey that challenges both the industry and ourselves. To succeed, we are changing our business from the inside out by developing a new core system and continuously creating new digital solutions for our customers.
Our core mission is to make sure that our customers are correctly insured and help them when something happens. This purpose is driving us on our journey in the middle of the rapidly changing environment. We embrace this change and the challenges ahead of us as the digitalization, AI and evolving customer expectations are transforming the way insurance is purchased and used.
If is the largest P&C insurance company in the Nordics. Our 3 000 employees in the Business Area Private help us live up to our customer promises daily by delivering award-winning insurance products, claims handling and customer service. One of If Private’s strategic focus areas is data-driven customer relationship management. The CRM unit is responsible for creating effective communication processes and positive customer experiences by utilizing data and digital opportunities.
We are now strengthening our CRM team in Finland with a Customer Development Manager. We are looking for a highly analytical person with a can-do attitude, a team player with the ability to lead. A person who can recognize new business opportunities based on data and customer insight, take the customer perspective and design customer processes that can answer to growing customer expectations.
As a Customer Development Manager
You will get to
Qualifications to succeed in this role
If you feel that this is a challenge you are willing to take on, please send us your personal letter and CV by 11th of November at the latest.
If you have any questions about the position or the recruitment process, please contact Toni Svärd, the Head of CRM unit in Finland, firstname.lastname@example.org or +358 50 574 3276 on 6th of November 15-16 or 9th of November 15-16.
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