CUSTOMER CARE SPECIALIST
CUSTOMER CARE SPECIALIST
My name is Mikko Kyrönviita and I am leading the Order & Delivery team. We have a very interesting position working with the internal and external stakeholders. Our team is highly motivated, and it has some of the most talented people in our field. Now we are looking for a self-driven team player to join our awesome team in the Jyväskylä.
YOUR NEXT CHALLENGE?
We are looking for a positive, motivated, and committed team member for our team to share responsibilities with fellow team members. Your main responsibility areas may vary from day to day but usually, it contains things like handling the orders, coordinating the deliveries, and supporting other teams. You also work in close relation with the suppliers.
WHO ARE YOU?
You will succeed in this position if you have a passion to make things moving forward efficiently and precisely at the same time not forgetting to take care of each stakeholders’ needs. It also helps if you are willing to work with ICT related things like devices, licenses, and services. What we respect a lot is a future-oriented, positive “we fix this” attitude. As an example, your background can be a Bachelor level or other studies that support the work. Work expertise in a suitable playing field is a good benefit.
You are also ready to work with the team members remotely who work at several locations. Communication is mostly done in Finnish, but you also feel comfortable communicating in English.
Our Ideal Candidate Has
- The expertise of taking care of the order and delivery process
- Willingness and capability to quickly adapt new working processes and tools
- Good documentation skills (Finnish and English)
We Value Experience in The Following Topics
- Customer care
- Webshops/sales portals
- ICT products, licenses or services
- Invoicing process
With us, you will find a place in our easy-going and modern work community where you can develop your own skills and performance of the team. We love to come to work and we promise to do our best to keep you comfortable. You will have the opportunity to influence our policies and improve our services. To be able to succeed in this position we offer you comprehensive onboarding, up-to-date tools, extensive occupational health care, and other great benefits.
If you feel you are ready for joining my team, apply for the job right away by clicking “APPLY”. Please attach your CV and personal letter. The personal letter should include your salary request and the date when you could start in this position. Do you need to know more information? Contact me via email to schedule a call e-mail: mikko.kyronviita(at)inmicsnebula.fi
Selection is ongoing, so do not hesitate to get in touch. The last day to apply is May 31, 2020.
WELCOME TO TELIA – HOME TO YOUR NEXT BIG OPPORTUNITY!