(Poistunut julkaisusta)

Customer Care Administrator (m/f) - Finnish
Arvato SCM Solutions

Alkuperäinen julkaisupäivä 1.6.2018

Professional, Full Time, Processing jobs, Customer Relations, Service Center
Arvato Distribution GmbH, Business unit: SCM Solutions, Gütersloh, North-Rhine/Westphalia

Language and communication talent wanted! Become, as customer care administrator (male / female), part of our international customer care team at our logstics location in Gütersloh, located in East Westphalia in the triangle of Bielefeld, Münster and Paderborn.

With your expertise, you will professionally serve our demanding customers from the (bio)- pharma and medical technology industry. Become part of our team of experts who, with in-tegrated order-to-cash solutions, connect our customers more closely with the point of care and thus with the Patient.

Your Challenges

  • You are in daily contact with our demanding customers via the phone or in written contact. In Finnish, German or English you will respond professionally and competent-ly to customer inquiries
  • You accompany the customer orders through the entire ordering and delivery process and work closely with the operative logistics
  • You will handle returns and complaints with routine and competent skills as well as the transport disposition which includes export processing
  • A welcome alternation will be the creation of reports
  • You maintain the customer and article master data in our SAP system

Your Profile

  • We are looking for a communicative and committed employee, who can exhibit a successfully completed business education
  • You have already gained initial experience in customer service in an international en-vironment
  • Your excellent knowledge of the Finnish, German or English language distinguish you
  • You routinely use your good MS Office skills (especially Excel and Word) in your everyday working life and ideally have SAP skills
  • You enjoy working with customers
  • Distinctive teamwork, a high willingness to learn and a customer-oriented way of working complete your profile

Your Benefits

  • You will be participated in the success of the company and will be offered an attrac-tive compensation system
  • Many benefits enhance your everyday life: from the subsidized company restaurant to the refrigerated drinks dispenser and much more
  • Benefit from discount offers of our customers and the own home assortment sale

About us

We are on the move!

Arvato SCM Solutions moves millions of goods, knowledge and products every day on behalf of our customers – both physically and virtually. For us, supply chain management means knowing our customers’ needs and meeting those needs with individual solutions. As an innovative and international supply chain and e-commerce service provider, our aim is to consistently employ state-of-the-art technologies and to create real win-win situations. In our Solution Group, more than 14,000 employees around the world are passionately pursuing this goal. Divided into six business units with a clearly defined industry focus, each partner finds the industry specialist they need. Experience the vitality of a start-up as well as the sustainability of a global player in each and every unit and immerse yourself in an inspiring atmosphere.

Arvato SCM Solutions is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA.

Have we piqued your interest? Then we look forward to receiving your informative application along with your salary expectations and earliest possible starting date. To ensure your application is processed promptly, we recommend using our online application process. Please refer to Job ID AWE 09. We welcome applications from people who can contribute to the diversity of our company.

Send your application to:

Arvato SCM Solutions, Human Resources Sandra Munoz Tower I, An der Autobahn 22 33333 Gütersloh, Germany or via mail yourcareer@arvato.de

For more Information visit: www.scm.arvato.com