Customer Advisors, Nordea Finance, Helsinki or Vaasa

Alkuperäinen julkaisupäivä 15.5.2019

We are looking for Customer Advisors to develop and grow as an expert in rapidly changing environment. This is an opportunity for you to play a key role as a customer´s first point of entry to Nordea Finance.

In today’s world, change is the one thing you can count on. But whatever the future brings, our customers remain at the heart of everything we do.

That’s where you come in. Working with dedicated colleagues in an exciting, fast-paced environment, you’ll help meet our customers’ changing needs. 

We aim to be courageous and explorative in our approach to innovating better ways of delivering banking services – anytime, anywhere. This means you’ll have many opportunities to learn and grow as you build your career with us. Will you help us lead the way in creating great customer experiences?  

Your future responsibilities

You’ll join our Customer Service team, where you’ll be serving our customers via phone, email and chat. Our products are consumer finance, hire purchase and leasing. 

What you’ll be doing: 

  • Customer Service, mainly customers calls, emails and chats 
  • Reach the given targets by creating great customer experiences 
  • Build up good collaboration with your team and stakeholders 

Welcome to a team full of passion to serve our customers and willingness to help each other. 

The role is based in Helsinki or Vaasa. 

Who you are

Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy learning and are excited about bringing your ideas to the table. You’re dependable, willing to speak up – even when it’s difficult – and committed to empowering others.

Your profile and background: 

  • Previous customer service experience 
  • Customer and sales focused 
  • Fluency in Finnish and sufficient skills in English, Swedish is an advantage 
  • A relevant business or economic degree 
  • Ability to work between 8.20-16.40

If this sounds like you, get in touch! 

More information

At, you can read more about us, our business and our focus on integrating sustainability into everything we do.

At Nordea, we recruit from the widest possible pool and hire the best person for the job. Because diversity makes us stronger. And once you are on board, you will find that we offer equal opportunities to everyone. 

Please submit your application in Finnish or in English no later than 28 May 2019.  

For more information about the position, please contact team leader Lena Finholm +358 50 3499794

Great people often know great people – please share if you have a friend who could be a perfect match for this job.

To all recruitment agencies: Please note, we don’t accept unsolicited resumes for any of our positions. All contact regarding agency resumes should be directed to Nordea Talent Acquisition which handles everything related to recruitment. 

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  • Ilmoitusnumero: 1269366
  • Työsuhde: Vakituinen työsuhde
  • Työn tyyppi: Kokopäiväinen
  • Hakuosoite: www-osoite
  • Sijainti: Helsinki, Vaasa