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Become our Community Manager in UMA Teurastamo, Helsinki
As a Community Manager you are the heart of UMA Teurastamo and the key contact person for the local UMA members and other customers. Your primary responsibility is to take care of the day-to-day business in the dedicated UMA location and to ensure excellent service quality and customer satisfaction. The role is very diverse and requires great organizational and problem-solving skills and independent approach to work.
Community Manager has an active role in selling services and memberships to current and potential customers. She/he is responsible for member onboarding process, organizing local community events as well as for social media and marketing activities in co-operation with relevant Group functions. In addition, the responsibilities include management and development of relationships with local service partners and vendors such as catering.
Ideally, you have a degree in business or service production and 3-5 years’ work experience in a coordinator role or equivalent in service business. Experience in working with outsourced partners is an advantage. You have excellent ICT skills and you can quickly adapt to new technologies. You are fluent both in Finnish and in English. Experience in customer service is required.
To be successful, you are customer-focused and make customers feel pampered and welcome. You are a self-starter who undertakes to work on presented problems right away. Excellent communication and interpersonal skills, good understanding of business and a results-driven attitude are essential.
Read more about UMA: https://umaworkspace.com/workspaces/finland/helsinki/teurastamo/
For further information, contact Vivi Stening at S&S Consulting, tel. +358 500 773 755.
Apply via the link below and attach your CV and cover letter with your salary request no later than 26 September 2018.
Technopolis is a shared workspace expert. We provide efficient and flexible offices, coworking spaces and everything that goes with them. Our services run from designing the workspace to reception, meeting solutions, restaurants and cleaning. We are obsessed with customer satisfaction and value creation. Our 17 campuses host 1,600 companies with 50,000 employees in seven countries within the Nordic and Baltic Sea region. Technopolis Plc (TPS1V) is listed on Nasdaq Helsinki.