Chief Operating Officer (COO)/Operatiivinen johtaja

As Keypro is growing and expanding internationally in Europe, we are now looking for a new Chief Operating Officer (COO) to develop and lead our internal operations.

As our new COO, you will be in charge of our daily operations. You will run and develop our sales, account management, and project delivery functions. The COO executes, implements, and optimizes daily activities and operational issues with a focus on cross-team coordination, employee well-being, internal efficiency, and scalability as we grow and internationalize. You will work closely with all Keypro senior and key personnel, lead select internal development initiatives, be a  part of the management team, and report to the CEO.

As the COO, you will have a strategic role in the executive team and be the driving force behind the operational excellence of the organization. You should be process-driven, detailed, systematic, and yet entrepreneurial, flexible, and experienced from an equivalent role.

In your role as COO you will:

• Work closely with the CEO and other executives and seniors to contribute to the development and execution of the company's overall strategic plan. 

• Lead our efforts to find, attract, and contract new customers and partners. 

• Own and successfully lead our customer and project portfolios. 

• Lead and mentor high-performing teams, fostering a culture of innovation, cross-functional collaboration, and accountability. 

• Identify and implement process improvements to enhance operational efficiency and scalability through e.g. automation of operations. 

• Identify and mitigate operational risks, ensuring compliance with industry standards and best practices. 

• Have a positive contribution to company culture and employee well-being.

Key requirements 

• Exposure to/ or experience from the technology sector, the software industry, a SaaS company, an IT integrator, or a digital agency. 

• At least 5 years of previous experience working in an equivalent role and demonstrated ability to handle the pressure of being in a growing and ambitious international SaaS company. 

• Demonstrated success in change and project management, process optimization and efficiency improvements. 

• Excellent leadership, communication, and interpersonal skills. 

• Complete fluency in both Finnish and English. 

• Must be able to pass a security clearance. 

• A suitable university-level degree. 

• Out-of-the-box and a strategic way of thinking with the ability to translate vision into actionable plans. 

• Travel within Europe will be required a few times a year.

What’s in it for you?

This is a key role, providing a unique opportunity for a very broad learning curve within a Private Equity owned and M&A focused international SaaS company. We’re firm believers in focusing on outcomes over controlling the specifications or process, so there is a lot of built-in freedom, flexibility, and balance. This is a role that requires a lot of mental resources and resilience, so you’ll have lots of support and access to all of the tools you need personally and professionally to thrive in the role!

Although we’re flexible with work arrangements and accommodate modern hybrid work, we would like for you to reside at the capital area of Finland.

Please submit your CV and cover letter with salary expectation through our website as soon as possible, but no later than 31st of March. We will process applications continuously. For additional information, please contact Sami Relander by email (sami.relander@keypro.fi) or phone on +358 50 567 0261.