(Poistunut julkaisusta)

Business Line Manager - Mining and Rock Excavation Service
Epiroc Finland Oy Ab

Alkuperäinen julkaisupäivä 13.6.2018

We are looking for a top class Business Line Manager for Mining and Rock Excavation Service division (MRS BLM) in Epiroc Finland. The position will report to General Manager and will play a key role in the management team in leading our MRS department of appr. 35 people, developing our operation to the next level and providing a superior customer service in Finland and Baltic countries. This is a senior management role, responsible for strategic planning, sales & marketing, operations, profitability & overall management of the MRS department. The position requires an excellent co-operation with all other departments.



  • Responsible for department’s growth, profit and loss in line with divisional guidelines
  • Prepare, define & execute the Strategic Business Plan & Marketing and Operational strategies in line with company directives
  • Maximize the 1:1 ratio and service all what we sell
  • Promote always ‘One Face to the Customer’ –concept and have a seamless co-operation with other divisions
  • Develop our key customer relationships to the next level
  • Develop our MRS organization and operation in accordance with the divisional targets


Main Responsibilities

The MRS BLM is responsible to make sure that MRS department is managed according the divisional targets and expectations and that our customer satisfaction remains on a very high level. The most important responsibilities are the following:

  • Responsible for MRS business in Finland, Estonia, Latvia and Lithuania
  • Profit & loss as well as key ratios for the Business Lines
  • Set & achieve ambitious profitable growth targets with high focus on market share & consolidated profitability
  • Implement and maintain solid and practical Territory Management plan including the whole territory and both Mining and Construction customer
  • Play a vital role in future key partnerships with our key customers
  • Efficient working capital management (inventories, receivables)
  • Efficient handling of customer complaints
  • Develop organization towards proactive sales
  • Ensure we always show ‘One face to the customer’
  • Demonstrate continuously the Customer-Value and a Customer-Care driven culture
  • Make sure that the future direction of the company, expressed in mission, vision, strategies, goals and targets, is anchored through the organization
  • Proactively update expectations, raise the flags and report any deviations vs. the plan
  • Ensure that the "Epiroc Way & Code of Conduct" is followed
  • Strong commitment to Occupational Safety and Health, Quality and Environmental policies and procedures
  • Work as a Safety and Quality representative
  • Foster the Epiroc attitude within your team and workplace and continuously develop the personnel under your responsibility

Frequent traveling is required, both domestic and abroad.


Experience and Educational requirements

  • Minimum of five years in Aftermarket management position
  • Proven performance in managing and working in teams effectively
  • Prior experience in a customer center environment preferred
  • International experience is a plus
  • Master’s or Bachelor’s Degree in a relevant field is strongly preferred.


Knowledge and skills

  • Excellent organization development skills.
  • A solid understanding on key financial indicators.
  • Good computer and presentation skills.
  • Thorough knowledge of systems, programs and processes.
  • Personality requirements
  • Customer service-minded
  • Highly business oriented and able to communicate effectively with colleagues and customers at all levels
  • Proactive, accurate and structured in the way of working
  • Strong analytical and problem solving abilities
  • A strong leader who can accomplish results through working with people


Country and city description

Vantaa, Finland. Other locations can also be considered.

We will offer you an interesting position with career opportunitites and a possibility to develop withing world-leading products and people.

For additional information please contact our General Manager Sami Niiranen, tel. +358207189302 between June 13th and 21st.

Interested? Please send your application with resume and salary request to sanna.immonen@epiroc.com by June 30th, 2018. Write "MRS BLM" in the subject.