Business Analyst Fortum Consumer Solutions
We are strengthening our analysis team of Insuring & Securing with a Business Analyst, with the responsibility of commercial analysis and data driven business development. Within Fortum Consumer Solutions Division, the Business area Insuring & Securing is responsible for the value added services for retail customers throughout the Nordics. Our purpose is to broaden and strengthen the customer relationships via attractive offerings such as sustainability products, price security services, insurance solutions and payment services.
The newly established role will secure a data driven and customer centric way of working within the brands Fortum Finland and Kotimaan Energia. The role will be part of a global team of four people, and reports to Analysis Manager, Insuring & Securing.
As a business analyst you will support management and business units to make informed, data driven decisions, thus helping the business area attract and serve its customers in a smarter way. You will be responsible for creating insights and business value from data through close collaboration with other business areas in Fortum, as well as working closely together with the data management team to ensure data quality and availability. Furthermore, build insight on the customer base to identify the next best action and continuously improve operation and processes by following up findings and explore data.
We are working in cross functional teams with the development of Fortum's services to customers through project work based on Lean Startup methodology and Design Thinking. You will be active in this work and need to communicate analysis and decision-making basis in a precise and easy-to-understand manner for management and other decision makers. In addition you are expected to be a contributor to other relevant projects internally.
We offer you
This role gives you a unique opportunity to be a part of defining the next generation consumer business. You will get to test new ideas on our customers, and the opportunity to be a part of an industry in rapid change with new technologies and conditions. The team you are joining is experienced, and you will work in a lean organization with cross functional teams across the Nordics. We believe, want and expect the best of our people, and you will be involved in shaping the role yourself. Additionally, Fortum is the largest energy retail organization in the Nordics with many interesting future career opportunities for the right candidate.
The position will be based in Espoo, but expect to travel and cooperate with counterparts in our other business units in the Nordics.
Education: Higher relevant education, preferably in technology / economics, with emphasis on quantitative subjects and IT.
• 2-5 years of experience from the consulting industry or similar roles, with commercial analysis, segmentation and / or modeling.
• Experience with innovation and business development with the use of the Lean Startup methodology or Design Thinking.
• Experience with programming languages R, Python or SQL and visualization tools like Power BI or QlikSense is an advantage, but not a requirement.
• Good written and verbal ability in English and Finnish.
To succeed in this position, you need strong analytical skills and be a problem solver using data to create insight for decision making. It is important that you are self-driven with the ability to prioritize, while being conscientious in the work you undertake. You are an initiator who takes the lead in processes, you build good relationships, and you communicate well with your colleagues and stakeholders. As a person you are also curious and have an innovative mindset, with a desire and ability to dig into complex issues and use hypothesis testing in the process.
Send your application at your earliest convenience and by May 22nd at the latest. Applications will be assessed continuously.
If you have any questions or want more information, please don't hesitate to contact Caroline by email or by phone. Phone time: 13/5/19 17:00-18:00 EET and 16/5/19 10:00-11:00 EET.
Mobile: +47 40 63 90 85