We are looking for experienced BMC Remedy IT Administrator for our global client. This one year project assignment will commence from 1st of January 2022 and continue until 31st of December 2022. The work is full-time and can be done remotely, however please note that the work equipment is required to be picked up from Helsinki, Finland. Some presence at the client premises may be required but in accordance with up-to-date, local authority covid- guidelines.
As a BMC Administrator you will support Remedy and ITSM tools in relation to incident, problem, change and service management. The Administrator will support Remedy integrations with LSAP, SSO, ADDM and other external interfaces and will provide on-call support once the go-live activities commence and production support is required. The Administrator’s responsibilities will include, but are not limited to, configuring BMC Remedy ITSM suite, Service Request and ADDM & Analytics as well as maintain the BMC Remedy and ITSM and other ITSM tools platforms’ optimal performance (e.g updates, monitoring, upgrades and process queries).
The ideal candidate has:
• Thorough understanding of ITIL and IT Service Management concepts
• 3+ years of experience with BMC Remedy IT Administrator
• 5+ years hands on experience with installation and configuration of software applications.
• 3+ years of infrastructure/server administration experience
• Excellent verbal and written English skills
Finnish Security Check will be performed on the selected professional.
What we promise:
We are offering you an opportunity to work with a global technology leader who solves business-critical problems for some of the top companies in the world and a global community where you can utilize your strengths. We provide you a challenging project with the opportunity to grow and develop professionally.
Would you like to join in highly experienced global team? Please send us your application in English with your desired salary by 27.7.2021. For further information on this position, please be in contact with our HR Consultant Mari Haapala, via email firstname.lastname@example.org or by phone +358 40 845 1012 on weekdays between 13:00-14.00.