We are looking for an Application Specialist, Electrical & Automation to strengthen our Customer Services team responsible for international customer support.
You will bring your experience, knowledge, and networks in electrical design in instrumentation and automation. You support our customers with their software demonstration, installation, implementation, and usage. Together with the team you solve customer inquiries and deliver valuable customer insights to our Product Creation. You provide customer trainings on-site and remotely. An important part of your job is to demonstrate how our state-of-the-art products enable our customers to be more efficient. You turn tricky questions into successful service experiences and simple solutions. In practice you enjoy shifting back and forth from technical support role to sales support role. If you recognize yourself with this, you might be the person we are looking for!
In short, your key responsibilities are:
We expect you to have:
We are especially glad if you:
As a professional you are a technical expert who finds it rewarding to work closely with our customers. You are professionally self-confident and a master in translating complex customer cases into simple solutions. You have systematic and project-like approach to customer cases, you have very good communication and presentation skills, and you know how to prioritize your tasks. Your working style is independent, but you enjoy working in a team too.
As part of our Customer Services team, you will cooperate and work closely with our Customer Service, Sales, and Product Development. You have the courage to take new challenges and tasks, and your mission as part of the team is to ensure our growth in the future! As we are a global matrix organization and you operate with our international customers, you will cooperate daily with the professionals in our global team too. This position can be located anywhere in Finland, and you will report locally to our Customer Services Team Leader.
We offer you a stable, profitable European software company with a long history and a great future ahead. Our employee engagement rate is high and as an employer we are reliable and trustworthy. Our growing business gives you lots of possibilities to delight our customers and develop professionally. In addition to competitive benefits, we have open and friendly culture. We believe in succeeding together, keeping our work agile and getting things done. We want to be continuously improving and having fun along the way. On top of this we offer you the possibility to travel both local and global.
Interested to join our team? Please send your application and CV right away or by 19 September 2021 at latest. Please include your salary request. For any questions you might have please reach out to us at email@example.com.