We are now looking for a
Visitor Experience Planner, “Aalto Host”
Do you enjoy working in a dynamic community with an impact? Do you enjoy hosting a varied mix of people from different backgrounds? Are you a passionate developer of new concepts?
We are now looking for a visit expert to develop the best possible visitor experience for domestic and international visitors at Aalto University’s campus. Every year, Aalto University’s campus in Otaniemi, Espoo attracts thousands of visitors from around the world. Besides the remarkable architecture by Alvar Aalto and other celebrated Finnish architects such as Reima and Raili Pietilä and Heikki and Kaija Sirén, Otaniemi is the home of a lively community of academics and students as well as one of the Nordic region’s foremost innovation hubs. As Aalto Host, you will have a chance to make an impact by producing influential visit experiences to our international and domestic visitors.
Your role and goals
You will create and develop service solutions and concepts for Aalto University’s campus visitor experience. In addition to face-to-face visits and guided tours, developing new online solutions for diverse visitor segments will be central to your role. You will act as a contact point for several types of visits and support the whole community at Otaniemi campus. You will also collect and analyse statistics and financial data on visits and act as an Aalto Guide when necessary.
You will be working in the team of International Relations, a part of Leadership Support Services and in close collaboration with the University’s communications and marketing experts. You will report to the Head of International Relations.
Your experience and ambitions
We hope that you have an independent and active style of working and experience in arranging events and visits. Since you work with a large number of stakeholders, we expect excellent communication and networking skills and a sense of tact. Fluency in Finnish and English is a necessity. We value that you have an eye for both details and the big picture and that you hold a Bachelor’s degree or higher.
We welcome you to join us and develop a unique Aalto experience to our domestic and international visitors.
If you want to join our community, please submit your application through our recruitment system by using the link on Aalto University’s web page ("Apply now”) by 26.2.2019. If you wish to hear more about the position, you can reach out to Kirsi Kettula, Head of International Relations, on 11.2.2019 at 15–16 or 19.2.2019 at 9.30–10.30 by telephone +358 50 599 9819 or by email, email@example.com.
To apply, please share the following application materials with us: CV, cover letter, and any other information that proves your qualification for the open position.
More about Aalto University:
Aalto-yliopisto on rohkeiden ajattelijoiden yhteisö, jossa tiede ja taide kohtaavat tekniikan ja talouden. Tunnistamme ja ratkaisemme yhteiskunnan suuria haasteita ja rakennamme innovatiivista tulevaisuutta. Yliopistossa on kuusi korkeakoulua, lähes 11 000 opiskelijaa ja henkilöstöä noin 4000, joista lähes 400 on professoreita. Kampuksemme sijaitsevat Espoossa ja Helsingissä.