Administrative Support in NA2, ECHA, Helsinki

The European Chemicals Agency (ECHA)

Tietoa tehtävästä

We are looking for an interim administrative support for a one month project together with our client European Chemicals Agency ECHA. Please note that working language is English.

The job starts 1.6.2024 and ends 30.6.2024.

General description:

The jobholder will work in ECHA’s helpdesk for IT external support (iTEX) providing technical assistance to questions form industry and member states and coordinating the Q&A service. The person will also provide support for the secretarial work of the unit A2.

Main duties:

Coordinate the Q&A Service of the Agency according to WIN-155
Coordinate activities related to the redesign of the Support page of the ECHA website
Provide 1st level support on incidents linked to ECHA’s IT tools and applications
Monitor cases investigated by the contractor, participate in Service Desk activities and CAB meetings
Contribute to the development of the iTEX knowledge base
Run the secretary work of A2

We expect from you:

- Post-secondary or university degree
- Experience as helpdesk officer and with ECHA IT tools
- Ability to take responsibility for specific areas of work and see actions through to completion ensuring that the deadlines are met
- Good communication and interpersonal skills
- Proficiency in MS Office (specifically Word and Excel)
- Good communication and interpersonal skills
- Aptitude for team work as well as cooperative and customer-oriented attitude
- Good English skills both written and spoken (as this is the working language of the Agency)

Instructions and additional information:

We will be contacting applicants during application period, hence do not hesitate to leave your CV for the position today!

Please be prepare to tell us two references.

Please note that prior to appointment, successful applicant will be asked to produce an official document indicating that they do not have a criminal record.

Please leave your application and CV in Europass format: https://europass.cedefop.europa.eu/editors/en/cv/compose

Contact:

Email: mia.viskari@staffpoint.fi

Tietoa työnantajasta

The European Chemicals Agency (ECHA) is the driving force among regulatory authorities in implementing the EU's groundbreaking chemicals legislation for the benefit of human health and the environment as well as for innovation and competitiveness. ECHA helps companies to comply with the legislation, advances the safe use of chemicals, provides information on chemicals and addresses chemicals of concern.